CONTACT US
Services:
Student & Staff Portal / Academic Operations Digitisation / UX/UI Design
Tools:
Web Portal, Role-Based Access, Online Forms & Requests, Notifications, Payments & Reporting
Visit Site Link:

Website

01
General

CIM Cyprus is a business school in Cyprus, established in 1978, with campuses in Nicosia and Limassol, offering undergraduate and postgraduate programmes.

They needed a modern portal that acts as the “single place” for everyday academic operations—so students and lecturers can self-serve, and admin teams can run key processes with far less manual work and back-and-forth.

02
Objectives

The primary objectives were:

  • Create a clear self-service portal for students and lecturers.
  •  Digitise repeatable workflows (registrations, requests, updates, confirmations).
  •  Improve communication through structured announcements and reminders.
  • Support finance-related visibility and actions (payments and relevant documents where applicable).
  •  Provide reporting and exports for faster operational insight.
03
The Challenge

Key challenges included:

  • Keeping the portal simple to use, while serving multiple user groups with different needs.
  •  Turning manual, inconsistent processes into guided flows people actually follow.
  • Making sure the portal supports peak periods (registrations, payment deadlines, academic timelines) without creating confusion.
04
The Solution

We delivered an improved, structured portal experience with role-based access, so each user sees what matters to them without clutter. The portal supports centralised communication, guided requests and processes, and day-to-day academic and administrative actions—designed to reduce friction and make “next steps” obvious.

05
The Result

The portal became a practical operational hub:

  •  Less manual effort for admin teams
  • Clearer self-service for students and lecturers
  •  Faster execution of recurring processes through guided workflows
  •  Better visibility across communications and operational status
  •  A stronger base that can be extended as needs evolve

Ready to Join Our Success Stories?

Let’s discuss how we can help transform your business with cutting-edge digital solutions.
START YOUR PROJECT